| Product Range and Application Coverage | 10% | Coverage of conventional, beam, hybrid, rear, and refill products, plus available lengths, adapters, and left- or right-hand-drive applications. | Current product catalogue, application list, dimensional drawings, and adapter compatibility information. | Compare the catalogue with your target vehicle parc. Check that fitment data identifies vehicle model years and relevant market variations. |
| Fitment Accuracy | 12% | How vehicle applications are identified and how blade length, connector type, curvature, and installation clearance are checked. | Fitment database sample, application development procedure, sample labels, and records of fitment checks. | Choose representative applications from your target markets and physically verify fit, secure attachment, clearance, and correct installation instructions. |
| Wiping Performance | 12% | Wiping consistency, streaking, chatter, contact across the swept area, and performance under the conditions relevant to the intended vehicles. | Test procedures, sample test reports, defined acceptance criteria, and retained-sample policy. | Test samples on suitable glass and wiper arms using an agreed procedure. Define pass criteria before testing rather than relying on unsupported performance claims. |
| Materials and Construction | 8% | Rubber or other wiping-element material, frame or beam construction, coatings, end caps, connectors, and consistency between approved samples and production. | Material specifications, bills of materials, supplier controls, and change-notification procedure. | Review specifications and inspect samples. Require written approval before changes to materials, tooling, or critical components. |
| Durability and Environmental Validation | 10% | Resistance to wear and environmental exposure relevant to the product, such as temperature variation, sunlight, moisture, and corrosion where applicable. | Test plans and reports showing sample identification, test conditions, duration, results, and acceptance limits. | Confirm that test conditions match your product requirements and destination markets. Treat test results as product- and method-specific, not as a universal service-life guarantee. |
| Quality Management and Process Control | 12% | Documented production controls, inspection stages, nonconformance handling, corrective action, and control of measuring equipment. | Quality-system certificate and scope, process flow, inspection plan, sample inspection records, and corrective-action examples. | Verify certificates with the issuing body where practical and check that the certified site and scope cover the relevant manufacturing activities. An audit can confirm shop-floor implementation. |
| Traceability and Change Control | 8% | Ability to link finished goods to production lots and manage changes to materials, components, processes, and product specifications. | Example lot code, traceability procedure, sample batch records, and formal change-control process. | Conduct a sample traceability exercise from a finished carton back to production records and key incoming materials. |
| Capacity and Delivery Reliability | 8% | Available production capacity, seasonal planning, production scheduling, and handling of demand changes. | Capacity overview, lead-time assumptions, sample production schedule, and on-time delivery records relevant to comparable orders. | Compare stated capacity with the required order profile. Confirm lead times, order cut-off points, and how delays are communicated and managed. |
| Customization and Private-Label Support | 6% | Support for packaging, labeling, language requirements, barcode formats, and product-specific specifications. | Packaging specifications, artwork approval workflow, sample labels, and written terms for tooling or development work. | Approve production-ready artwork and packaging samples before mass production. Confirm ownership and control of customer-provided artwork and tooling in writing. |
| Export Packaging and Documentation | 5% | Protection against deformation or damage in transit, carton and pallet markings, and the supplier’s ability to prepare agreed shipping documents. | Packaging drawings or photographs, carton specifications, sample shipping marks, and a document checklist for the destination market. | Review a packed sample and confirm packaging dimensions and shipping marks against your logistics and import requirements. Verify destination-market rules independently. |
| Commercial Terms and After-Sales Support | 5% | Quotation clarity, payment terms, minimum order quantities, warranty terms, complaint handling, and response times. | Formal quotation, written sales terms, warranty policy, complaint procedure, and a named quality or service contact. | Compare quotations on the same specification and delivery basis. Check that exclusions, claim evidence, response times, and remedies are stated clearly. |
| Sample Approval and Production Consistency | 4% | Whether samples are representative of mass production and whether approved specifications are used during ongoing manufacture. | Sample approval record, signed specification, control sample process, and pre-shipment inspection options. | Keep an approved reference sample and compare it with production goods for dimensions, construction, fitment, labeling, and packaging. |