| Supplier Reliability | On-time delivery performance | At least 95% of scheduled deliveries completed on time during the previous 12 months. | Anonymized delivery records, order history, and customer references. | 15% | Frequent excuses, undefined delivery dates, or no performance records. |
| Production capacity and allocation | Demonstrated capacity to meet the project’s peak monthly demand without compromising grade or diameter availability. | Production capacity statement, rolling availability plan, and confirmed allocation procedure. | 8% | Capacity claims cannot be supported or depend entirely on unverified subcontractors. |
| Quality consistency | Every batch should be traceable and supported by test documentation matching the ordered grade and size. | Mill test certificates, batch numbers, inspection reports, and traceability samples. | 12% | Missing heat numbers, inconsistent certificates, or unclear quality-control responsibility. |
| Business continuity | Documented contingency plans for raw-material shortages, transport disruption, equipment failure, and force majeure events. | Business continuity plan, alternative logistics routes, and escalation contacts. | 8% | No backup plan or dependence on a single production or transport route. |
| Technical Support | Standards and specification compliance | Ability to supply rebar to the project’s required national or international standard, grade, diameter, and mechanical properties. | Applicable declarations, product data sheets, certificates, and conformity documentation. | 12% | Certificates use vague standards or do not match the purchase specification. |
| Engineering and detailing assistance | Qualified personnel can review bar schedules, bending requirements, splice details, and constructability questions. | Technical team profiles, sample submittals, response workflow, and approval records. | 8% | Sales-only contact, slow technical responses, or unsupported design advice. |
| Response time and issue resolution | Routine technical questions answered within one business day; urgent quality or delivery issues escalated immediately. | Service-level agreement, communication matrix, and sample corrective-action reports. | 7% | No named escalation contact or repeated delays in resolving nonconformities. |
| Inspection and nonconformance control | Clear procedure for inspection, quarantine, replacement, root-cause analysis, and corrective action. | Inspection and test plan, nonconformance procedure, and sample corrective-action record. | 8% | Supplier shifts responsibility to the buyer or offers replacement without root-cause analysis. |
| Long-Term Service | Contract flexibility and supply continuity | Ability to support phased releases, forecast changes, approved substitutions, and repeat orders under defined contract terms. | Framework agreement, lead-time commitments, change-order process, and allocation terms. | 8% | Rigid minimum quantities, unclear price-adjustment rules, or no continuity commitment. |
| Lifecycle communication | Regular updates on production, dispatch, documentation, changes in availability, and project risks. | Reporting template, meeting schedule, order-tracking process, and account-management structure. | 5% | Communication stops after purchase order confirmation. |
| Commercial transparency | Clear quotation validity, freight terms, taxes, payment terms, tolerances, and price-adjustment mechanism. | Itemized quotation, contract terms, previous invoice example with sensitive data removed, and delivery-cost breakdown. | 5% | Hidden charges, ambiguous weight basis, or frequent unexplained commercial changes. |
| Sustainability and responsible sourcing | Capacity to provide material-origin information, environmental data where required, and documented health, safety, and labor practices. | Environmental product information, responsible-sourcing policy, audit records, and regulatory declarations. | 4% | Unverifiable sustainability claims or refusal to provide basic compliance information. |
| Total Evaluation Weight | 100% | Use the same scoring evidence for every shortlisted supplier. |